:root{--support-navy:#0a2540;--support-navy-deep:#061829;--support-accent:#00c2a8;--support-accent-hover:#00a892;--support-accent-soft:#e6faf7;--support-accent-gradient:linear-gradient(135deg, #00d4b8 0%, #00c2a8 55%, #00a892 100%);--support-surface:#fff;--support-surface-muted:#f5f7fa;--support-border:#e2e8f0;--support-text:#0f172a;--support-text-muted:#64748b;--support-user-bg:#e6faf7;--support-assistant-bg:#f1f3f5;--support-shadow-sm:0 1px 3px #0a254014;--support-shadow-md:0 8px 24px #00c2a838;--support-shadow-lg:0 18px 48px #0a25402e;--support-widget-width:420px;--support-radius-sm:10px;--support-radius-md:14px;--support-radius-lg:18px;--support-radius-full:999px;--support-safe-bottom:env(safe-area-inset-bottom,0px);--support-safe-top:env(safe-area-inset-top,0px)}*,:before,:after{box-sizing:border-box}body{color:var(--support-text);-webkit-font-smoothing:antialiased;background:#eef2f7;margin:0;font-family:Segoe UI,system-ui,-apple-system,BlinkMacSystemFont,sans-serif}#root{min-height:100dvh}.support-btn{border-radius:var(--support-radius-full);font:inherit;cursor:pointer;-webkit-tap-highlight-color:transparent;border:none;justify-content:center;align-items:center;gap:.4rem;font-weight:600;line-height:1;transition:transform .15s,box-shadow .15s,background .15s,opacity .15s;display:inline-flex}.support-btn:active:not(:disabled){transform:scale(.97)}.support-btn:disabled{opacity:.55;cursor:not-allowed}.support-btn--primary{background:var(--support-accent-gradient);color:#fff;box-shadow:var(--support-shadow-md);padding:.7rem 1.1rem}.support-btn--primary:hover:not(:disabled){box-shadow:0 10px 28px #00c2a852}.support-btn--secondary{background:var(--support-surface);color:var(--support-text);border:1px solid var(--support-border);box-shadow:var(--support-shadow-sm);padding:.55rem .95rem}.support-btn--secondary:hover:not(:disabled){background:var(--support-surface-muted);border-color:#cbd5e1}.support-btn--ghost{width:100%;color:var(--support-text-muted);border:1px dashed var(--support-border);border-radius:var(--support-radius-md);background:0 0;padding:.65rem 1rem}.support-btn--ghost:hover:not(:disabled){background:var(--support-surface-muted);color:var(--support-text)}.support-btn--icon{border-radius:var(--support-radius-full);background:var(--support-accent-gradient);color:#fff;width:2.75rem;height:2.75rem;box-shadow:var(--support-shadow-md);flex-shrink:0;padding:0}.support-btn--icon.listening{background:linear-gradient(135deg,#f87171 0%,#ef4444 100%);animation:1.2s ease-in-out infinite mic-pulse}.support-btn--header-close{border-radius:var(--support-radius-full);color:#ffffffd9;width:2rem;height:2rem;box-shadow:none;background:0 0;padding:0;font-size:1.35rem;font-weight:400;line-height:1}.support-btn--header-close:hover:not(:disabled){color:#fff;background:#ffffff1f}@keyframes mic-pulse{0%,to{box-shadow:0 0 #ef444459}50%{box-shadow:0 0 0 8px #ef444400}}.avatar-video{aspect-ratio:16/10;border-radius:var(--support-radius-md);background:var(--support-navy-deep);width:100%;min-height:180px;box-shadow:var(--support-shadow-sm);border:none;flex-shrink:0;position:relative;overflow:hidden}@media (width<=640px){.avatar-video{aspect-ratio:16/10;min-height:0;max-height:min(42vh,320px)}}.avatar-video.placeholder,.avatar-video.mock{color:#e5e7eb}.avatar-video-preview{object-fit:cover;width:100%;height:100%;transition:filter .35s,transform .35s;position:absolute;inset:0}.avatar-video-preview.hidden{opacity:0;pointer-events:none}.avatar-video--idle .avatar-video-preview{filter:none;transform:scale(1)}.avatar-video--listening .avatar-video-preview{filter:brightness(.95)saturate(1.02);transform:scale(1.015)}.avatar-video--listening .avatar-video-element.visible{filter:brightness(.98)saturate(1.02)}.avatar-video--thinking .avatar-video-preview{filter:brightness(.82)saturate(.9);animation:1.6s ease-in-out infinite mark-thinking-pulse;transform:scale(1.02)}.avatar-video--speaking .avatar-video-preview{filter:brightness(1.05);transform:scale(1.01)}.avatar-video-element{object-fit:cover;opacity:0;background:#000;width:100%;height:100%;transition:opacity .3s;position:absolute;inset:0}.avatar-video-element.visible{opacity:1;transition:filter .35s,opacity .3s}.avatar-video--idle .avatar-video-element.visible{filter:none}.avatar-video--thinking .avatar-video-element.visible{filter:brightness(.88)saturate(.92)}.avatar-video--speaking .avatar-video-element.visible{filter:brightness(1.06)saturate(1.05)}.avatar-video--thinking:before{content:"";pointer-events:none;z-index:1;background:radial-gradient(circle at 50% 20%,#6366f138,#0000 55%);animation:1.6s ease-in-out infinite mark-thinking-glow;position:absolute;inset:0}.avatar-video-overlay{z-index:2;background:linear-gradient(#0000,#000000bf);padding:.75rem 1rem;position:absolute;inset:auto 0 0}.avatar-video-state-badge{border-radius:var(--support-radius-full);letter-spacing:.01em;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);padding:.35rem .75rem;font-size:.78rem;font-weight:600;display:inline-block}.avatar-video-state-badge--idle{color:#f3f4f6;background:#ffffff1f}.avatar-video-state-badge--listening{color:#dbeafe;background:#3b82f647}.avatar-video-state-badge--thinking{color:#e0e7ff;background:#6366f147}.avatar-video-state-badge--speaking{color:#d1fae5;background:#10b9813d}.avatar-video-listening-pulse{z-index:2;background:#60a5fa;border-radius:50%;width:.65rem;height:.65rem;animation:1.4s ease-out infinite mark-listening-pulse;position:absolute;top:.75rem;right:.75rem;box-shadow:0 0 #60a5fa8c}.avatar-video-tap-start{z-index:3;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);color:#fff;cursor:pointer;-webkit-tap-highlight-color:transparent;background:#0f172a73;border:none;justify-content:center;align-items:center;font-size:clamp(.9rem,3.5vw,1rem);font-weight:600;transition:background .2s;display:flex;position:absolute;inset:0}.avatar-video-tap-start:hover{background:#0f172a8c}.avatar-video-tap-start:active{background:#0f172aa6}@keyframes mark-listening-pulse{0%{box-shadow:0 0 #60a5fa8c}70%{box-shadow:0 0 0 .55rem #60a5fa00}to{box-shadow:0 0 #60a5fa00}}.avatar-video-thinking-dots{gap:.35rem;margin-top:.65rem;display:flex}.avatar-video-thinking-dots span{background:#c7d2fe;border-radius:50%;width:.45rem;height:.45rem;animation:1.2s ease-in-out infinite mark-dot-bounce}.avatar-video-thinking-dots span:nth-child(2){animation-delay:.2s}.avatar-video-thinking-dots span:nth-child(3){animation-delay:.4s}@keyframes mark-thinking-pulse{0%,to{transform:scale(1.02)}50%{transform:scale(1.04)}}@keyframes mark-thinking-glow{0%,to{opacity:.55}50%{opacity:1}}@keyframes mark-dot-bounce{0%,80%,to{opacity:.45;transform:translateY(0)}40%{opacity:1;transform:translateY(-.35rem)}}.chat-input-wrap{border-top:1px solid var(--support-border);flex-direction:column;flex-shrink:0;gap:.3rem;width:100%;padding-top:.35rem;display:flex}.chat-input{align-items:center;gap:.4rem;width:100%;min-width:0;display:flex}.chat-mic-button{width:2.5rem;height:2.5rem;font-size:1rem}.chat-mic-button svg{display:block}.chat-mic-error{color:#b91c1c;margin:0;padding-left:.15rem;font-size:.75rem}.chat-input-field{border:1px solid var(--support-border);border-radius:var(--support-radius-full);min-width:0;font:inherit;background:var(--support-surface);color:var(--support-text);box-shadow:none;flex:1;padding:.6rem .85rem;font-size:.9rem;transition:border-color .15s,box-shadow .15s}.chat-input-field:focus{border-color:var(--support-accent);outline:none;box-shadow:0 0 0 3px #00c2a826}.chat-input-field::placeholder{color:#94a3b8}.chat-input-field:disabled{background:var(--support-surface-muted)}.chat-send-button{white-space:nowrap;flex-shrink:0;padding:.6rem .85rem;font-size:.85rem}@media (width<=400px){.chat-send-button{padding:.6rem .7rem;font-size:.82rem}}.chat-input button:disabled,.chat-input-field:disabled{opacity:.55;cursor:not-allowed}.chat-message-list{-webkit-overflow-scrolling:touch;scrollbar-width:thin;flex-direction:column;flex:1;gap:.55rem;min-height:0;max-height:280px;padding:.1rem .1rem .1rem 0;display:flex;overflow-y:auto}@media (width<=640px){.chat-message-list{max-height:none;padding-right:0}}.chat-empty{color:var(--support-text-muted);text-align:center;padding:.75rem .35rem;font-size:.85rem}.chat-message{border-radius:var(--support-radius-md);word-wrap:break-word;overflow-wrap:anywhere;max-width:100%;padding:.65rem .75rem}.chat-message.user{background:var(--support-user-bg);border:1px solid #99f6e4;margin-left:.35rem}.chat-message.assistant{background:var(--support-assistant-bg);box-shadow:none;border:none;margin-right:.35rem}.chat-message-role{text-transform:uppercase;letter-spacing:.04em;color:var(--support-text-muted);margin-bottom:.25rem;font-size:.68rem;font-weight:600;display:block}.chat-message p{color:var(--support-text);margin:0;font-size:.88rem;line-height:1.48}.speaking-indicator{border-radius:var(--support-radius-full);background:var(--support-accent-soft);color:var(--support-accent);flex-shrink:0;width:fit-content;padding:.45rem .75rem;font-size:.82rem;font-weight:500}.chat-panel{background:0 0;border:none;border-radius:0;flex-direction:column;flex:1;gap:.55rem;min-height:0;padding:0;display:flex}.chat-panel-placeholder{text-align:center;min-height:8rem;color:var(--support-text-muted);flex:1;place-content:center;gap:.65rem;padding:1rem .5rem;font-size:.88rem;display:grid}.chat-panel-placeholder .support-spinner{border-color:#0a25401f;border-top-color:var(--support-accent);justify-self:center}.chat-panel-preview{object-fit:cover;border-radius:var(--support-radius-md);justify-self:center;width:120px;height:120px}.chat-quick-questions{flex-wrap:wrap;gap:.4rem;display:flex}.chat-quick-question{white-space:nowrap;border-radius:var(--support-radius-full);color:var(--support-navy);padding:.4rem .7rem;font-size:.78rem;font-weight:500}.chat-quick-question:disabled{opacity:.45}.session-error-state{border-radius:var(--support-radius-md);color:#991b1b;background:#fef2f2;border:1px solid #fecaca;flex-shrink:0;padding:.875rem 1rem}.session-error-state p{margin:0 0 .75rem;font-size:.9rem;line-height:1.45}.session-error-state .support-btn{font-size:.85rem}.support-minimized-fab{right:max(1rem, env(safe-area-inset-right));bottom:max(1rem, env(safe-area-inset-bottom));z-index:10000;cursor:pointer;background:#0a2540;border:none;border-radius:50%;width:3.5rem;height:3.5rem;padding:0;transition:transform .15s,box-shadow .15s;position:fixed;overflow:hidden;box-shadow:0 10px 28px #0a254059}.support-minimized-fab:hover{transform:scale(1.04);box-shadow:0 12px 32px #0a25406b}.support-minimized-fab:active{transform:scale(.97)}.support-minimized-fab img{object-fit:cover;width:100%;height:100%;display:block}.support-avatar-widget--minimized{clip:rect(0, 0, 0, 0);white-space:nowrap;opacity:0;pointer-events:none;border:0;width:1px;height:1px;margin:-1px;padding:0;position:fixed;overflow:hidden}.support-avatar-widget{max-width:var(--support-widget-width);flex-direction:column;gap:0;min-height:0;margin:0 auto;padding:0;display:flex;overflow:hidden}.support-avatar-widget:not(.support-avatar-widget--embed){z-index:9999;background:var(--support-surface);box-shadow:var(--support-shadow-lg);border:1px solid #0a254014;margin:0;position:fixed}.support-avatar-widget--embed{width:100%;max-width:var(--support-widget-width);min-height:100dvh;padding:calc(.75rem + var(--support-safe-top)) 0 calc(.75rem + var(--support-safe-bottom));box-shadow:none;border:none;border-radius:0;margin:0 auto}@media (width<=640px){.support-avatar-widget:not(.support-avatar-widget--embed){border:none;border-radius:0;width:100%;max-width:none;height:100dvh;max-height:100dvh;inset:0;overflow:hidden}.support-avatar-widget--embed{max-width:none;height:100dvh;overflow:hidden}}@media (width>=641px){.support-avatar-widget:not(.support-avatar-widget--embed){width:min(var(--support-widget-width), calc(100vw - 2rem));border-radius:var(--support-radius-lg);max-height:calc(100dvh - 2rem);bottom:1rem;left:auto;right:1rem;overflow:hidden}.support-avatar-widget--embed{border-radius:var(--support-radius-lg);box-shadow:var(--support-shadow-lg);border:1px solid #0a254014;min-height:min(720px,100dvh - 1.5rem)}}.support-avatar-header{background:var(--support-navy);color:#fff;flex-shrink:0;justify-content:space-between;align-items:center;gap:.75rem;padding:.75rem .85rem;display:flex}.support-avatar-header-brand{align-items:center;gap:.65rem;min-width:0;display:flex}.support-header-avatar{border-radius:var(--support-radius-full);object-fit:cover;border:2px solid #fff3;flex-shrink:0;width:2rem;height:2rem}.support-avatar-header h1{letter-spacing:-.01em;color:#fff;white-space:nowrap;text-overflow:ellipsis;margin:0;font-size:1rem;font-weight:600;overflow:hidden}.support-close-button{flex-shrink:0}.support-avatar-body{background:var(--support-surface);flex-direction:column;flex:1;gap:.5rem;min-height:0;padding:.65rem .75rem .75rem;display:flex;overflow:hidden}.support-loading{border-radius:var(--support-radius-md);background:var(--support-accent-soft);color:#047857;flex-shrink:0;padding:.65rem .85rem;font-size:.85rem}.support-fallback-banner{border-radius:var(--support-radius-md);color:#92400e;background:#fffbeb;border:1px solid #fde68a;flex-shrink:0;padding:.65rem .85rem;font-size:.82rem;line-height:1.45}.support-fallback-banner--speech{background:var(--support-accent-soft);color:#0f766e;border-color:#99f6e4}.support-retry-link{color:inherit;font:inherit;cursor:pointer;background:0 0;border:none;padding:0;font-weight:600;text-decoration:underline}.support-avatar-layout{flex-direction:column;flex:1;gap:.55rem;min-height:0;display:flex;overflow:hidden}.support-avatar-video-shell{width:100%;min-height:180px;position:relative}.support-agent-loading{z-index:4;border-radius:var(--support-radius-md);color:#fff;pointer-events:none;background:#061829e0;flex-direction:column;justify-content:center;align-items:center;gap:.75rem;display:flex;position:absolute;inset:0}.support-agent-loading-text{color:#ffffffe6;margin:0;font-size:.82rem;font-weight:500}.support-spinner{border:3px solid #fff3;border-top-color:var(--support-accent);border-radius:50%;width:2.25rem;height:2.25rem;animation:.75s linear infinite support-spin}@keyframes support-spin{to{transform:rotate(360deg)}}.support-audio-unlock-overlay{z-index:5;border-radius:inherit;color:#fff;font:inherit;text-align:center;cursor:pointer;background:#061829c7;border:none;justify-content:center;align-items:center;padding:1rem;font-size:.9rem;font-weight:600;display:flex;position:absolute;inset:0}.support-avatar-footer{flex-direction:column;flex-shrink:0;gap:.35rem;margin-top:auto;padding-top:.15rem;display:flex}.support-connecting-hint{color:var(--support-text-muted);text-align:center;margin:0;font-size:.78rem}.support-end-session{width:100%;font-size:.85rem}.support-start-screen{text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:1rem;min-height:280px;padding:1.25rem .5rem .5rem;display:flex}.support-start-screen--loading{color:var(--support-text-muted);gap:.85rem;font-size:.9rem}.support-start-screen--loading .support-spinner{border-color:#0a25401f;border-top-color:var(--support-accent)}.support-start-screen-preview{aspect-ratio:16/10;border-radius:var(--support-radius-md);background:var(--support-navy-deep);width:100%;max-width:220px;box-shadow:var(--support-shadow-sm);overflow:hidden}.support-start-screen-avatar{object-fit:cover;width:100%;height:100%;display:block}.support-start-screen-avatar--placeholder{background:linear-gradient(145deg, var(--support-navy) 0%, var(--support-navy-deep) 100%)}.support-start-screen-lead{max-width:18rem;color:var(--support-text-muted);margin:0;font-size:.88rem;line-height:1.5}.support-start-session-btn{width:100%;max-width:16rem;padding:.85rem 1.25rem;font-size:.95rem}